FREE SHIPPING ON US ORDERS $50+ | FREE RETURNS

FAQs

You've got questions, we've got answers!

At WB, we like to be as transparent as possible. Below are questions we receive A LOT. If we fail to answer yours, just shoot us an email and we'll get back to you within 2 business days.

1. What are your PJs made of? Are they softer than bamboo fabric?!

Our PJs are made of a unique 95% Modal / 5% Lycra blend. Read more about our products here! And yes, they're actually softer than bamboo. 🙌

2. Does your sleepwear run true to size?

Our infant sleep gowns and caps run true to size. Infant pajama sets (0M-24M) run small. Toddler and kids' pajama sets (2T-5T) run true to size.

3. Do your PJs meet the children's flammability standards?

They sure do! We take the safety standards seriously. You can read more about our Commitment to Safety here. If you'd like to see our Certificates of Compliance, just fill out our CPC Request Form and we'll complete the request within 5 business days!

4. What's so great about "tight-fitting" PJs for kids older than 9 months??

It's a question we get asked a lot. In short, they're SAFER for kids. Check out this brief post to learn why. 

5. Where Do you Ship?

Currently, we ship to the US 🇺🇸 and Canada 🇨🇦.

6. Do I pay for shipping?

We offer FREE shipping for US orders $50+ and $7 flat rate shipping for US orders under $50. If you need to return or exchange, we'll cover the costs!

We offer FREE shipping for Canada orders $75.00+ and $15 flat rate shipping for Canada orders under $75. Canadian customers will be responsible for return shipping, if necessary.

7. How will my package ship and when will I receive it?

Our PJs are stocked, packaged by our team and shipped from our distribution center in Hollidaysburg, Pennsylvania (sounds like the setting of a Hallmark movie, right?!). Your PJs will be packaged within 2 business days (please allow 5 days for personalized products). If you're in the contiguous US, a stork (disguised as a USPS mailman) will deliver your package within 1-3 business days of it leaving our facility. 

8. What is your return policy?

We're happy to issue a full refund if items are returned within 30 days of placing your order. We're happy to issue an exchange or store credit if items are returned within 90 days of placing your order. Please be sure to read our full Hassle-free Returns & Exchanges Policy for full deets and to ensure you're eligible for a return or exchange. Unfortunately, personalized items can't be returned or exchanged.

9. How can I exchange or return a product?

Visit our return portal to quickly and easily facilitate a return. Please allow 3 business days from receipt of items to receive credit for your return. 

To facilitate an exchange, please email us OR fill out the form at the bottom of our Returns & Exchanges page

10. Why should I sign up for your newsletter?

Because we're moms, too. And we don't like getting annoying sh*t in our inboxes. Ain't nobody got time for that. We'll only send out the good stuff - new products, informative blog posts, cute kids, and PROMOS! Plus, we won't share your info, because it pisses us off when companies do that.

Wanna sign up? Easy peasy. Click here to subscribe.

11. Do you offer gift wrapping?

Kinda. We provide two gift options for your convenience:

Gift Wrap ($5) - We'll include all the fixin's (gift bag, beautiful gift card, and tissue paper). Just throw it together and you're ready for that baby shower or birthday party! 

Gift Card ($2) - We'll include a beautiful gift card with a personalized note and send it directly to the recipient for you!

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Size Chart
WB PJs are designed to be snug-fitting.
0M-24M sizes do run small so you may want to size up! Toddlers are true to size.

 

WB-size-chart

 

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